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Randox Life Sciences Laboratories Online Store Terms and Conditions


Contract Terms

These are the contract terms and conditions under which we sell our products to you. These Terms together with our quotation create the contract (Contract) between us for the purchase and sale of products. The Contract between us is created when we accept your order by sending a written confirmation of order.


All orders are subject to availability. No transaction shall be binding on the Seller unless and until confirmed by the Seller in writing.


We will try to meet the delivery dates specified in your order, depending on availability and any lead times that may apply. Delivery schedules will not be binding on the Seller unless otherwise agreed upon and confirmed by the Seller in writing. The Seller is entitled to make delivery in instalments unless such delivery would be unreasonable or unless otherwise agreed upon and confirmed by the seller in writing. In case a fixed period for delivery is agreed upon and the Seller is in default with the supply the Buyer shall grant the Seller a reasonable additional period of time, normally of 4 weeks. The Seller shall be entitled to cancel his delivery obligations in whole or in part in the event of interruption of delivery unforeseeable at the time of the confirmation of the Buyers order caused by force majeure. If the Seller decides not to do so the term for delivery will be extended by a period of time corresponding to the period during which the Seller was unable to perform due to force majeure. Should this period of time exceed 3 months either party shall have the right to cancel the contract.


Must be reported within 3 working days of receipt of goods by the customer. When you contact customer services we will give you instructions on returning the products. Do not return the goods until a returned goods number has been assigned. If you do not contact us within this three day period the products will be deemed accepted but you will not lose any warranty rights.


Goods will be invoiced at the prices valid on the date of the confirmation of the Buyers order by the Seller. Freight insurance and all other expenses/costs will be invoiced separately. Our prices do not include any taxes duties levies or other government fees that may apply to your order. If they apply it will be the Buyers responsibility to pay them.

When your order is received Randox Life Sciences will confirm receipt. Confirmation of receipt will include confirmation of (i) delivery costs, (ii) arrangements for delivery, and (iii) expected delivery time. However, formal acceptance of the order will only take place when the goods are despatched. If prices should be changed between the time of receipt of an order and despatch, Randox Life Sciences will contact you in advance.


If you are late in making payment the Seller may suspend delivery or cancel the Contract reject future orders and charge a late payment charge, from the due date until paid at the rate of 2% per month or if less the maximum amount allowed by law. You agree to pay this late charge on demand.

Customs, Duties and Taxes

Orders may be subject to import duties and taxes, any additional charges for customs clearance are the responsibility of the Buyer.

Global Availability

Information Randox Life Sciences publishes on the World Wide Web may contain references or cross references to Randox Life Sciences products and services that are not announced or available in your country. Such references do not imply that Randox Life Sciences intends to announce such products or services in your country. Consult your local Randox Life Sciences business contact for information regarding the products and services that may be available to you.

Randox Life Sciences 's obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from Randox Life Sciences off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.


Product Specifications may be changed without prior notice.

Limited Warranties

Product information whether verbal or written, is given without any obligation as regards industrial property rights if any of third parties. Notification of the Seller of open defects of goods shall only be admissible if immediately made in writing, in any case no later than 7 days after receipt of goods, stating the invoice number and date, and the markings on the packaging. Upon written request of the Seller the Buyer shall additionally supply samples of the defective goods. Notification of the Seller of hidden defects must immediately be made in writing, however, no later than 7 days after discovery of such defects. This does not affect the statutory periods of limitation. Claims of the Buyer which are acknowledged by the Seller shall oblige the Seller to make satisfactory substituted delivery only, the Buyer shall not be entitled to reduce the sales price or to withhold payment, In case of defective substitute delivery the Buyer may however cancel the contract or reduce the purchase price.

Intellectual Property

The Buyer acknowledges that all intellectual property rights relating to the products are solely and exclusively owned by the Seller.

Limitations of Liability

To the maximum extent permitted by applicable law we will not be liable under any legal theory for any indirect special incidental punitive multiple exemplary or consequential damages including but not limited to costs of cover, lost profits, lost data, loss of business, loss of goodwill or loss of revenue that might incur under the contract or that may arise from or in connection with our products even if we had notice of the possibility of such damages. In addition our maximum aggregate liability arising out of or in connection with the contract or any product is limited to the amount you paid to us for the product purchased. However these provisions do not limit our liability for death or personal injury caused by our negligence or fraud or any other liability that cannot be excluded by law.

Entire Contract

The Contract represents the entire agreement between the Buyer and Seller regarding the products provided. Any additional terms or conditions provided by the Buyer are rejected. The offer to sell products is expressly limited to the terms of the Contract. If you submit a purchase order you are deemed to have accepted these terms and conditions to the exclusion of any other terms and conditions and any previous course of dealing. The Contract cannot be amended or modified unless agreed upon in writing by both parties. The Seller reserves the right to change these terms at any time, any changes made will not apply to the Contract for any order received before the changes are made.


The Seller shall not be liable for failing to perform any obligations under the Contract to the extent caused by circumstances beyond our reasonable control.

Place of Performance

Place of performance with respect to delivery is the particular place from where goods are to be dispatched and with respect to payment it is Crumlin, Northern Ireland.

Governing Law

The Contract and performance under it will be governed exclusively by the laws of Northern Ireland and the Courts of Northern Ireland shall have exclusive jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Contract.